Software Maintenance & 24/7 Support PunePune & Global Delivery
Proactive Software Maintenance & 24/7 SLA Support
Keep your applications secure, fast, and 99.9% available with our proactive monitoring, dedicated maintenance squads, and rapid bug resolution.
Strict SLA-backed incident response (critical issue resolution within hours)
Continuous security patches, dependency upgrades & vulnerability scans
Database health, indexing & cloud cost optimization
Dedicated engineer support on Slack / Jira with monthly health reports
Core Capabilities
What we build & deliver
Every project is backed by deep technical rigor, modern code standards, and agile sprint transparency.
01
24/7 Uptime & Performance Monitoring
Real-time health monitoring with automated alerts on error spikes, latency degradation, or server outages.
02
Security Patching & Vulnerability Fixes
Regular npm/pip dependency auditing, CVE patching, SSL renewal, and penetration testing remediation.
03
Continuous Code & Database Optimization
Query optimization, database index tuning, memory leak detection, and cache efficiency improvements.
04
Scheduled Feature Enhancements
Dedicated monthly engineering hours for UI tweaks, new integration connectors, and workflow updates.
Technology Stack
Engineered with best-in-class tools
We select battle-tested modern frameworks for maximum performance, security, and developer velocity.
Sentry
Datadog
New Relic
GitHub Actions
AWS CloudWatch
Why Vedrisha
Why Pune & global clients choose us
Direct senior engineer access, rapid iterations, and complete intellectual property ownership.
Guaranteed 99.9% Uptime
Prevent costly outages with automated health checks and proactive infrastructure scaling.
Predictable Monthly Maintenance Budget
Transparent fixed-cost monthly retainer without surprise emergency engineering fees.
Zero Technical Debt Accumulation
Regular library updates keep your codebase modern, secure, and ready for future scaling.
Our Methodology
How we take your project from idea to production
Transparent milestone delivery with clear communication sprint over sprint.
01
Codebase & Security Health Audit
Thorough audit of your existing codebase, database performance, server logs, and security vulnerabilities.
02
Monitoring & Alerting Setup
Configure Sentry error tracking, uptime pings, automated cloud backups, and Slack incident channels.
03
Routine Maintenance & Patch Sprints
Execute scheduled weekly updates, security patches, and performance optimizations.
04
Monthly Transparency Reports
Detailed breakdown of resolved tickets, uptime metrics, response times, and upcoming recommendations.
Got Questions?
Frequently Asked Questions
Clear answers about our annual maintenance & support process, pricing, and timelines.
Can you maintain an application built by another development agency?
Yes. We conduct an initial onboarding codebase and infrastructure audit to understand the architecture, document technical debt, and smoothly take over maintenance responsibility.
What is your response time for critical production emergencies?
For critical severity-1 issues (e.g., system downtime or payment failures), our team responds within 15 to 30 minutes under our standard enterprise SLA.
Do unused support hours roll over to the next month?
Yes, we offer flexible SLA retainers where a portion of unused hours can be applied toward small feature developments or rolled over into subsequent cycles.
Explore our other technology capabilities
Pune Engineering Delivery Hub
Ready to start your annual maintenance & support project?
Partner with Pune’s trusted engineering specialists. Get a scoped roadmap, tech stack review, and fixed-milestone estimate within 24 hours.